Services
Insurance BPO Solutions
Your Trusted Insurance Outsourcing Partner
Whether you’re an established carrier, Managing General Underwriter (MGU), or an insurtech startup, SimpliSourced is your policyholder-focused, US-based outsourcing partner—delivering the expertise and support needed to bring your vision to life.
With decades of insurance industry experience, we specialize in
✅ Dedicated Call Center Services
We deliver your brand experience — at its best.
Hire a team that really cares about walking your talk. Here’s what you can expect from SimpliSourced:
- Onshore inbound and outbound services via phone, chat or email
- Scalable support for volumes of 10 to 10,000 calls a month
- Quick resolution without transferring the customer
- Multi-function services in your system, if desired
- Complete service support or supplementation of your team during busy times, after hours or for disaster response
- Carefully scripted service plans to deliver on our clients’ brand promises
✅ FNOL & Claims Handling
SimpliSourced offers expert insurance FNOL outsourcing services to ensure optimal policyholder experiences. Our team provides on-brand 24/7 support, expert claims services, and tailored onshore solutions for personal and commercial insurance lines.
- Available 24/7/365 for FNOL receipt and claim support
- Expert, empathetic claims services for all types of personal and commercial insurance lines, with deep expertise in auto and homeowners claims
- Custom, tailored services to exactly meet your needs
- Extensive industry experience – all onshore
- Available to extend your team during busy times, after hours or for catastrophe response
- Flexible, collaborative test and learn approachOur team is committed to helping you scale, cut costs, and enhance policyholder satisfaction—so you can focus on growing your business.
Discover how SimpliSourced can transform your operations today!